About the Software Adoption Team
The goal of the Software Adoption team is to assist and encourage the DU community to fully utilize all technologies offered and supported by Information Technology. By being involved in institutional roll out of new features and systems, organizing and creating application support resources, coordinating vendor presentations, and compiling and creating training materials, the Software Adoption team is here to help faculty, staff and students make the most of the technology available on campus.
You can find us:
- Consulting on best practices and relevant use cases for technologies currently available through Information Technology
- Curating the Software Catalog to keep the community up to date on what software is available
- Providing regular training opportunities by:
- Collaborating with units across campus to "Show and Tell" how they are utilizing technology in interesting ways
- Partnering with our vendors like Microsoft and Adobe to host virtual training sessions for the community
- Building new training content to increase adoption of our enterprise-wide applications
- Facilitating monthly IT Orientation sessions for new employees
Resources Managed by the Software Adoption Team
- Software Catalog: Our most up-to-date list of IT-approved technology. Each available software links to a page with details, instructions for getting started, and training resources.
- Technology Training Channel: Video recordings of past trainings and webinars stored in DU’s MediaSpace.
- Technology Solution Center: The Technology Solution Center (TSC) is a technology inquiry routing and review process that lives within IT. When a department, employee or student has a business or academic need that can be solved by technology, they should contact the TSC.
- IT Quick Guide: A brief list of the most important IT resources for employees at DU.
Contact Us
To reach the Software Adoption team, email IT.SoftwareAdoption@technestng.com or submit a Technology Solution Request through ServiceNow.
Link to knowledge base article